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FAQs

How to choose the correct size for Iron-ic apparel?

We recommend consulting our size guide to find the perfect fit that ensures the benefits of 3DN technology. If you have any doubts, do not hesitate to contact us.

Is Iron-ic apparel suitable for all seasons?

Certainly. Thanks to Expyra fiber, our base layers are thermoregulating: they promote breathability in summer and maintain the ideal microclimate in winter. However, for snow sports enthusiasts, we have developed the Wintersport line: a selection of exclusive garments designed with specific weights and advanced protective technologies, ideal for tackling the coldest temperatures and extreme mountain conditions.

How to wash Iron-ic technical garments without damaging them?

To preserve the effectiveness of the patented technologies and the elasticity of the fibers over time, carefully follow the instructions on the label. We recommend gentle washing at low temperatures (30°C) and it is essential to avoid the use of fabric softeners, which could compromise the breathability of the micro-fibers. To maintain the technical structure of the fabrics, garments should not be ironed or tumble-dried.

What payment methods do you accept?

We accept major payment methods, including credit or debit cards, PayPal, and other methods specified at checkout.

How do I use a discount code (coupon)?

Remember to enter your discount code in the dedicated field before completing the order. If you encounter any problems, do not hesitate to contact us for assistance.

How can I make a return or exchange sizes?

If you need to modify or cancel an order you have just placed, please contact us promptly: we will do our best to accommodate your request based on the shipping progress. Should your order arrive damaged, incorrect, or incomplete, please write to us immediately via email or WhatsApp: we will take care of the issue as quickly as possible, proceeding with item replacement or a refund.

What is the delivery time for my order?

We are committed to processing your purchases with the utmost efficiency. Delivery in Italy usually takes between 24 and 72 hours, depending on the destination and the courier used. For shipments to EU countries, delivery is within 7 working days.

Once the goods have been entrusted to the courier, you will receive an email with a link to track your shipment in real time. If you do not receive a tracking link, our customer service is available to provide you with support.

If an item is not immediately available in stock, we will inform you promptly by email with an accurate estimate of the shipping date.

What if my question hasn't been answered?

For any needs or information, you can contact us at +39 0376 788901, email us at info@iron-ic.com, or send us a WhatsApp message at +39 340 5331158. Our customer service is available Monday to Friday, from 9 AM to 12 PM and from 2 PM to 6 PM, with the exception of national holidays and company closures in August and December.

Contacts

Do you need help?

Do not hesitate to contact us by filling out the form.
We will provide you with the assistance and support you need as soon as possible.